Position:

Associate Vice President of Student Development

Profile:

Dr. Andry. M Panjaitan, MT is a lecturer of the Industrial Engineering Study Program. He teaches Industrial Psychology; Integrated Quality Management; Leadership courses. His research interests include leadership, human resource management, and total quality management. He earned a master's degree in Industrial Engineering from Universitas Pelita Harapan and is currently pursuing his doctoral degree at Universitas Pelita Harapan.

Journal Publications:

• Quality Improvement for A Shoe Laundry Using Integration Model of Service Blueprint, Failure Mode and Effect Analysis, and Fault Tree Analysis
  Hartono Natalia, Panjaitan Andry M., Noel Abram
  MATEC Web of Conferences, Vol 218, p 04006 (2018) EDP Sciences, 2018.
• Analysis of e-Toll card usage at Pondok Ranji Tollgate
  Panjaitan, Andry M.; Silalahi, Rudy Vernando; Andrew, Jonathan
  2014 2nd International Conference on Information & Communication Technology (ICoICT); 2014, p481-486, 6p

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